Ultimate Communication Solutions (“UCS”, “we”, “our”, or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, store, and disclose your personal information when you access or use our website, services, or communicate with us. By visiting our website, using our services, or contacting us, you consent to the practices described in this policy.

1. Personal Information We Collect:

We may collect the following personal information from you:

1.1 Contact information such as your name, email address, phone number (including WhatsApp), and location (city/town) when you fill in online forms or contact us.
1.2 Account login information: we use email and a one-time password (OTP) for login authentication; no passwords are stored.
1.3 Information about your device and how you use our website, including IP address, browser type, device type, and navigation behavior.

2. How We Use and Share Your Personal Information

UCS does not sell, rent, or trade your personal information. Your information may only be shared in the following circumstances:

2.1 With employees or trusted third-party service providers who assist us in providing services, processing orders, or responding to inquiries.
2.2 When required by law, regulation, or to prevent fraud, abuse, or misuse of our website and services.
2.3 For analytics purposes using third-party services such as Google Analytics, which do not identify individual users but help us understand website traffic and usage.

3. Your Rights

Under data protection legislation, you have the right to:

3.1 Access the personal information we hold about you.
3.2 Request correction of inaccurate personal information.
3.3 Restrict the processing of your personal information.
3.4 Request deletion of your personal information (“right to be forgotten”).
3.5 Request the transfer of your personal information (“data portability”).
3.6 Object to our use of your personal information.

To exercise any of these rights, contact us at [email protected] or 060 223 3193.

4. Retention of Personal Information

We will retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by law.

5. How We Protect Personal Information

We take appropriate measures to safeguard your personal information, including:

Firewalls, encryption, and user verification

Limiting access to authorized employees only

Regular monitoring of systems for vulnerabilities and threats

Secure transmission of information using encryption

6. Cookies

Our website uses cookies to improve your experience, analyze site usage, and support marketing activities. Essential cookies are always active. Analytics and advertising cookies (Google Analytics, Facebook Ads) are only set if you provide consent. No personal information is stored in cookies without your permission.

7. Payments

We process payments securely through Paystack, a trusted third-party payment gateway. All card and online payments are handled by Paystack, and no card details are stored on our servers.

We also accept manual EFT (Electronic Funds Transfer) payments. When choosing EFT, please follow the provided banking instructions and ensure you reference your order number for proper processing.

8. Links to Other Websites

Our website may contain links to third-party websites. UCS is not responsible for the privacy practices of these external sites, and we encourage you to review their privacy policies.

9. Changes to this Privacy Policy

We may update this Privacy Policy at any time. Changes will be posted on our website and will take effect immediately upon posting. The most recent update will always reflect the current policy.

10. Contact Us:

For any questions regarding this Privacy Policy or your personal information, please contact:

Ultimate Communication Solutions: